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Are Workplaces Overlooking Women Over 50 And Missing Out?

A growing proportion of our society is choosing to defer their retirement, for reasons varying from the low affordability of retirement, to the desire to remain intellectually stimulated and socially connected through work. However, for women over 50 in particular, ageism proves to be a serious limitation. According to Hazel Stewart, Director of Innovate Learn, a Melbourne-based distributor of solutions from Wilson Learning Worldwide, many women over 50 find themselves marginalised, overlooked or under pressure to retire early – all systemic issues she feels should be addressed. Published in HR Leader.

Empowering Employees For Success in the Factory of the Future

The Australian manufacturing sector is embracing new technologies to thrive in a competitive global market. This has raised concerns for some employees, who fear they’ll be replaced by robots or automation. However, as Innovate Learn MD Hazel Stewart explains this is a common misconception – autonomous does not mean humanless. In this article Hazel and James McKew, Regional Director APAC for Universal Robots, discuss the skills that will be needed in the Factories of The Future and why new technologies offer opportunities for collaboration over competition Published in Industry Update.  

Building A Strong Company Culture In A Virtual World

In a working world where most employee interactions are virtual, and some employees haven’t even met their colleagues in person, how can small-business owners create a clearly defined and unified company culture? Innovate Learn MD Hazel Stewart shares practical tips for leaders looking to navigate this complex process and advice that can be applied across any industry. Published in Inside Small Business.

The Secret To Making Adult Learning Stick

The working world is rapidly changing – and those who fail to update their professional resume are at risk of becoming obsolete. A skills gap exists in the industrial sector, but the good news is that there are proven, practical ways to reskill older professionals. As Hazel Stewart writes in the article linked below, applying best-practice adult learning theory can help to close this capability gap. Published in the December Edition of the Australian Institute of Training and Development Magazine.

Prioritising Mental Health in a Drastically Altered Sales Environment

Much has been said of the economic impact of COVID-19 on the sales industry, but what has been the true emotional cost of the pandemic on those responsible for making those sales? The article includes exclusive commentary from Dr Norman Swan, of ABC’s Coronacast and The Health Report, as he shares his insights into why salespeople have been so vulnerable emotionally during this period and the simple steps they can take to combat the effects of isolation. Published in PKN Packaging News, Industry Update and Retail World.

When Working From Home Isn’t Working

Remote work has skyrocketed since 2020 as a result of the COVID-19 pandemic, and while some have embraced this change, others have struggled to adjust. As Hazel Stewart explains, this distinction often comes down to personality rather than environment. The four social styles, and how they are affected by remote working are explored in detail in ‘When Working from Home Isn’t Working.’   Published in Food & Beverage Industry News and as a cover story in the March Edition of the Australian Institute of Training and Development Magazine.

Negotiation in the Digital Age: Getting the (Virtual) Upper Hand

Mastering the art of negotiation is a daunting prospect at the best of times, but the shift to remote working has added yet another layer of complexity to this tricky process. However, it is still very possible to master the art of virtual negotiation and even use this new set of circumstances to your advantage. Hazel Stewart draws on her own experience and research from the Harvard Program on Negotiation to lay out an effective strategy for getting the (virtual) upper hand in negotiations.

Published in Retail World Magazine.

Five soft skills to future-proof your people

With local manufacturing on the rise, employers are increasingly looking inward and re-evaluating the capabilities of their employees. In this exclusive for Manufacturer’s Monthly, MD Hazel Stewart discusses the five most important ‘soft skills’ that employees need to harness to succeed. Read more about the character traits and interpersonal skills that define our relationships with others and how this applies to the workplace.

Published in Manufacturer’s Monthly.

Prioritising Communication in a Challenging Customer-Facing Environment

Being on the front line in a customer service role can be deeply rewarding, but it can also be challenging, especially when working in an Accounts Receivable role. Communication challenges, compounded by the stresses of the COVID-19 pandemic, led REMONDIS Australia - one of the world's largest recycling and water suppliers – to enlist the services of Innovate Learn. The articles linked below outline our training solution that addressed the difficult balance of moving irate customers to a place where they were open to discussing how they could settle an overdue account.

Published in Industry Update, and Manufacturer’s Monthly

more...

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